Millions at risk from 'nomophobia'

Being out of mobile phone contact is as stressful as getting married or starting a new job, and is such a wide spread affliction that it should be classed ‘no mobile phobia.’

In fact, half of Britons reported feelings of anxiety when their mobile runs out of battery or credit, when they lose their phone or when they have no network coverage.

Keeping in touch with friends or family is the main reason people are wedded to their handset, while just 10% say it is their work that dictates they must be contactable at all times.

Men are more likely than women to feel anxious about mobile phone downtime, which can also be onset by powering off the handset – a button 25% of us refuse to press at bedtime.

Such a feeling of being ‘always-on’ for business or pleasure explains why mobile phone outages are on a par with other traditional stresses, like splitting up with a partner.

Telecoms experts at the Post Office, which commissioned the findings, also ranked the task of starting a new job and going to the dentist alongside a bout of ‘nomophobia.’

“Nomo-phobia is very real for many people in the UK,” said the company’s telecoms expert, Stewart Fox- Mills, who said their research with YouGov suggests 13million people could be suffering.

“We’re all familiar with the stressful situations of everyday life such as moving house, break-ups and organising a family Christmas - but it seems that being out of mobile contact may be the 21st century’s contribution to our already manic lives.”

He said that regardless of the cause of being out of mobile phone contact, the research shows being panicked when phoneless “is a symptom of our 24/7 culture.”

To defuse the stress, he advised users to back up their numbers, top up their talk time regularly and charge batteries regularly, while keeping a spare at work.

The group tabled alternatives for when a user’s mobile goes down, like having a prepaid phonecard or a contact number with voicemail for friends, family or colleagues.

But most importantly, “if you don’t want to be contacted, liberate yourself from the shackles of your mobile by switching off your phone.”

The findings, which represent a blow to the mobile phone industry, come in the same week that a cancer expert claimed the ubiquitous handset could kill more people than smoking.

After reviewing, 100 studies of the long-term effect of using mobile phones, Dr Vini Khurana, a specialist neurosurgeon, concluded that there was growing evidence between handsets and certain brain tumours.

The Mobile Operators Association was less convinced by his verdict, reportedly saying the doctor’s study was a “selective discussion of scientific literature”.


Apr 1, 2008
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